Shipping Info

We deliver almost anywhere!
All purchased items can be shipped to a residence. Goods are shipped from our distribution centers by Chit Chats and Canada Post.

Chit Chats works closely with the following partner carriers: Canada Post, USPS, and Asendia.

Depending on the chosen shipping method, delivery can take 3 to 5 business days in the USA or Canada.

International deliveries take longer - approximately 5 to 20 business days worldwide.

A careful decision will be made by us to determine the most efficient transportation method. Restrictions may apply.

All our shipments are insured.

In some cases, there will be VAT or other taxes, customs duties or fees levied by your destination country. Additional charges for taxes or customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be.

Customs and taxation policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

At this time our shipping partners are unable to ship to PO Boxes or APO/FPO military addresses so it is required to provide a street address. If you provide a PO Box or APO/FPO military address, it will delay the shipment of your items.

Worldwide Shipping

SHIPPING & RATES

We have partnered with premier logistics companies to bring Vie Belles to your doorstep!

Services*

Standard Shipping:  1-7 business days when your order is placed by 3 pm PST

Express Shipping:  1-3 business days when your order is placed by 3 pm PST

Next Day Shipping:  1 business day when your order is placed by 3 pm PST

Please note, we are not responsible for delivery delays that may occur as a result of poor weather conditions and parcel volume.

Rates:

Shipping rates are calculated automatically based on your location.

Free shipping on all orders over $300 in Canada & USA.* 

  • USA wide FREE shipping available for *50 states (see below).
  • Canada wide FREE shipping, *except Nunavut (see below).  
  • Canada and USA orders will be shipped via FedEx Ground or Canada Post Regular Parcel. Choosing any shipping method other than FedEx Ground or Canada Post Regular Parcel may result in normal shipping and handling charges.
  • Free shipping is not available for pre-orders, Kickstarter or Indiegogo orders.
  • There is no promotion code necessary to obtain free shipping.

Please note, orders of 50lbs and over will be redirected to the nearest Canada Post facility.

 

Free shipping on all International orders over $500.* 

  • Free shipping for other USA states are included in this category.
  • Free Shipping for Nunavut is included in this category.  

* Please allow extra time for deliveries to non-major centers and remote locations. For more information on shipping and to track your packages, visit www.canadapost.ca orwww.chitchats.com.

Local delivery and pickup* 

 

We have local fast delivery service available in Vancouver, BC area. Also local pickup is available for the same day delivery at the checkout.

 

TRACK YOUR SHIPMENT

 

COVID 19 Temporary Status

Packages are delayed both domestically, to the U.S. and worldwide.

For the most current information from our partner carriers, please visit their websites directly.

https://chitchats.com/blog/partner-carrier-service-updates-covid-19

https://www.canadapost.ca/cpc/en/our-company/news-and-media/service-alerts.page