Home / Customer Service

Whether you’re looking for answers, would like to solve a problem, or just want to let us know how we did, you’ll find many ways to contact us right here. We’ll help you resolve your issues quickly and easily, getting you back to more important things to make your shopping experience even better.


 Shipping Info




Product Recalls

Contact Us

To order by phone, or if you have questions about your order or about our website, please contact us:  support@viebellescutlery.com or Toll-Free  1 (888) 649-9098.

Also, you can open a ticket via customer service portal.

Payment Method

We accept the majority of credit card type like Visa, MasterCard, American Express, Discover, PayPal, Debit Card & Direct Deposit. Also for USA customers, we accept financing via PayPal Credit.

You can now pay for all your favorite products on Vie Belles using Bitcoins! If you are already a Bitcoin user and would like to place an order using this form of payment, select the Pay with Bitcoin option under the Payment Information section of our checkout page.

Also, we accept Lay-Buy powered by Pay Pal. You can reserve your product by putting 20% to 50% of your invoice as a deposit for the period of the maximum of 3 months to pay the full amount of your order. Your order will be delivered after full payment.


Pricing & Promotions

 Product Pricing Information

The prices displayed on our Web Site may differ from country to country. Web Site prices will generally be displayed in the Canadian Dollar and US Dollar.

For full-price products, "Suggested Price" or "Sugg. Price" refers to the manufacturers' suggested retail price. "Our Price" refers to the everyday value price we offer to our customers. For sale products (identified by pricing in red), "Suggested Price" or "Sugg. Price" refers to the most recent selling price. "Sale" refers to the reduced price we are offering to our customers.

Special Offers

Occasionally we will offer special promotions to our customers that we refer to as "special offers" or "special offer". This can include a gift with purchase, free shipping, or other promotional activity associated with a product purchase. These offers may be for a limited time only.